This Privacy Policy explains how HotFrost Limited (“we”, “our”, or “us”) collects, uses, and protects personal data when you visit or interact with the website www.hotfrost.com (the “Website”).
By using this Website or submitting your personal information through our contact forms, you agree to the practices described in this Privacy Policy.
The data controller responsible for processing your personal data is:
HotFrost Limited
Registered in Hong Kong
Website: www.hotfrost.com
Email: info@hot-frost.com
We may collect and process the following personal data:
Name
Email address
Phone number
Message content submitted through contact forms
Technical data, including IP address, browser type, device information, and usage data
We do not knowingly collect personal data from children.
We collect personal data when you:
Submit a contact or inquiry form on the Website
Communicate with us via email
Browse the Website (automatically collected technical data)
We process personal data for the following purposes:
Responding to inquiries and communication requests
Providing information about our products and services
Improving the performance, usability, and security of the Website
Analyzing Website traffic and usage patterns
Complying with legal and regulatory obligations
We process personal data based on one or more of the following legal grounds:
Your consent
Legitimate business interests (such as communication and website analytics)
Compliance with applicable legal obligations
The Website uses cookies and similar technologies to enhance user experience and analyze traffic.
We may use Google Analytics, a web analytics service provided by Google LLC, to collect information about how visitors use the Website. Google Analytics uses cookies and similar technologies to analyze Website usage.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
We do not sell or rent personal data.
Personal data may be shared only with:
Service providers supporting Website operations and communication
Analytics providers (such as Google Analytics)
Authorities or regulators where required by applicable law
All third parties are required to protect personal data and use it only for specified purposes.
Personal data may be processed or stored outside your country of residence, including jurisdictions that may not provide the same level of data protection.
We take appropriate measures to ensure that personal data remains protected in accordance with applicable data protection laws.
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Depending on applicable data protection laws, you may have the right to:
Request access to your personal data
Request correction or deletion of your personal data
Withdraw consent where processing is based on consent
Object to certain types of processing
To exercise your rights, please contact us at info@hot-frost.com.
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we process personal data, please contact us at: info@hot-frost.com